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Right there with you

We’re dedicated to helping you solve your toughest work problems. Our ProServices team, a U.S.-based network of engineers, industry experts and repair technicians work with you to select and deploy the right mobile solution for your workforce. From pre-deployment planning and consultation to industry-leading warranty and repair programs, we’re here to set you up for success.

Services Customized to How You Work

The Panasonic ProServices team works closely with organizations to build a customized package of consulting, application, deployment, repair and warranty services that address specific challenges.

We can start by observing your frontline workers first-hand to match them with the right solutions for the job. Next, we can field-test your solutions and implement the right mix of wireless services, device management and security. Then, to extend your IT resources, our engineers can design and deploy your new technology, including device configuration, mobile applications and integration into your IT infrastructure.

Explore more of the ways we’re here to support you.
Workers at factory

We provide development and integration services for solutions running in a Windows® or Android™ environment, including developer tools, consultation, design and implementation.

Learn more. Development
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Rapidly deploy hundreds or thousands of fully tested, configured and branded mobile devices. Our deployment services include 48-hour stress tests, asset tagging and more.

Learn more. Deployment
Warranty Services

Get ongoing support and maintenance, including our industry-leading warranties and repair services from our National Service Center, plus leasing and financing options.

Learn more. Sustainment

We’ve got you covered

Our ProServices team works closely with organizations to make sure we match the right solution to your work needs. Explore the content below to learn more about our commitment to helping you achieve your business goals.

ProServices sets you up for successful solution deployment with exceptional product planning, deployment, security, repair and replacement services. This episode from our podcast, The Big Rethink, discusses the importance of customer support.

LISTEN TO THE PODCAST

Rapid Application Development (RAD) is a Panasonic service that makes moving to Android or updating your existing devices a snap. With RAD, our ProServices team can design, build, test, deploy and manage your custom apps quickly and cost-effectively.

WATCH THE VIDEO

ProServices worked closely with the Roswell Police Department to understand their specific needs. From there, they tested and deployed three different, field-ready TOUGHBOOK models complete with the software and accessories officers needed.

READ THE CASE STUDY

The Panasonic National Service Center has supported customers for more than 28 years. Our technicians and engineers take the time to get to know customers, providing a personalized experience. Learn more about how we provide excellent service.

WATCH THE VIDEO

Hialeah Fire Department got outfitted with TOUGHBOOK devices and a comprehensive warranty program. With Protection Plus, the standard warranty is augmented with no-fault accident coverage—perfect for users who are notoriously tough on their equipment.

READ THE CASE STUDY

Pros at Your Service

Our work doesn’t stop once you’ve purchased your TOUGHBOOK® mobile devices.

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The RAD Developer Tool

Streamlined software integration for your mobile devices.

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Time-Saving Deployment Support

ProServices helped Roswell PD deploy TOUGHBOOK models for specific law enforcement roles.

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National Service Center

Panasonic owns and operates its own U.S. based service and repair center.

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Worry-Free Warranty Services

Extra coverage for TOUGHBOOK devices can provide priceless peace of mind.

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ProServices sets you up for successful solution deployment with exceptional product planning, deployment, security, repair and replacement services. This episode from our podcast, The Big Rethink, discusses the importance of customer support.

LISTEN TO THE PODCAST

Rapid Application Development (RAD) is a Panasonic service that makes moving to Android or updating your existing devices a snap. With RAD, our ProServices team can design, build, test, deploy and manage your custom apps quickly and cost-effectively.

WATCH THE VIDEO

ProServices worked closely with the Roswell Police Department to understand their specific needs. From there, they tested and deployed three different, field-ready TOUGHBOOK models complete with the software and accessories officers needed.

READ THE CASE STUDY

The Panasonic National Service Center has supported customers for more than 28 years. Our technicians and engineers take the time to get to know customers, providing a personalized experience. Learn more about how we provide excellent service.

WATCH THE VIDEO

Hialeah Fire Department got outfitted with TOUGHBOOK devices and a comprehensive warranty program. With Protection Plus, the standard warranty is augmented with no-fault accident coverage—perfect for users who are notoriously tough on their equipment.

READ THE CASE STUDY

got-you-covered

Development

Take advantage of our centralized intelligence and support team that works with you from project start to finish in a range of industry deployments.

Learn More. Life Cycle Consulting Services

Deployment

Get TOUGHBOOK mobile devices that are ready to work right out of the box. With our deployment services, you get customized systems that are fully integrated into your organization.

Learn More. Deployment Services

Let us handle the heavy lifting and logistics surrounding TOUGHBOOK installations, including project management. The best part? You’ll save your organization time and money.

Learn More. Installation & Mounting Services

Defend your TOUGHBOOK devices against security risks with secure, third-party software for data and device protection, mobile device management and motion screen locking.

Learn More. Mobility Application Services

Make your devices, yours. Add your logo to the outer case of your TOUGHBOOK devices for added customization, brand awareness and to reduce the likelihood of theft.

Learn More. Personalization Services

Sustainment

Our National Service Center has been serving customers for over two decades and provides fast responsiveness, a strong factory connection and a convenient central location.

Learn More. National Service Center

With Panasonic warranty services you’ll protect your investment and benefit from faster repairs, predictable budget management and a more productive IT department.

Learn More. Warranty Services

Discover our innovative and convenient replacement and end-of-life recycling services, including 24-hour hot swap exchange and hard-drive no return.

Learn More. Replacement & Recycle Services

Get your new devices when you need them with our range of flexible financing options including, leaseback financing, step payments and flex lease.

Learn More. Leasing & Financing Services