Overcoming Field Mobility Challenges: Legacy Technology Integration

Enterprise organizations widely recognize that automation can dramatically improve the efficiency of their field workforce, which in turn helps to minimize customer downtime and increase satisfaction. However, selecting the right mobile device mix for the job is becoming more complex, especially as organizations must contend with legacy equipment and IT infrastructure.

Legacy systems have been developed and modified over the years to meet the unique needs of the enterprise. As a result, when it comes time to modernize operations or related systems, many companies struggle as they cannot afford to rip and replace with newer technologies. Instead, they must reconcile the "old" with the "new."

Introducing new mobile devices for data capture and automation can feel especially intimidating. How can the existing system be improved while maintaining access by older devices and preserving historical data?

Fortunately, with the right planning, introducing new mobility solutions doesn't have to unravel an entire IT system. For example, creating an emulation environment can help bridge the gap between where you are in your upgrade process and where you need to be.

A strategic approach, including three key elements, can make integrating new devices into legacy systems both achievable and beneficial. Download our latest whitepaper Overcoming 3 Challenges to Field Workforce Mobile Deployments to learn more.

For more information on Panasonic mobility solutions for field services, please visit us online.