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Panasonic Broadcast, Cinema & Pro Video Service Center

Repair RMA Request

The repair Return Merchandise Authorization (RMA) is required for the for all products being sent to a Panasonic Pro Video Service Center or Heartland Customer Solutions, LLC. Please contact the Panasonic help desk via any of the methods listed below to obtain a repair RMA prior to shipping the product:

1-855-772-8324 (option 2) | [email protected]

Panasonic Service Center

 
Panasonic Pro Video Service Center
Two Riverfront Plaza, 5th Floor   
Newark, NJ 07102    
(201) 348-7975
pbtscsvc@us.panasonic.com
  Heartland Customer Solutions, LLC
13940 Madison Ave.
Kansas City, MO 64145
(913) 685-8855
Attn: Professional Video Service Center

NOTICE

In response to concerns and risks related to COVID-19, Panasonic puts the health and safety of our customers and employees as a top priority. Therefore, until further notice, we are limiting number of outside visitors to our service facility. Please consider shipping your equipment for the repair instead of dropping it off. Your understanding and cooperation is greatly appreciated.

   

 

 

Panasonic Authorized Service Centers

Alternative option to obtain service is to contact any of the following Panasonic Authorized Service Centers directly.

 

COMPANY

PHONE NUMBER

DIGITRON ELECTRONICS, INC.
7801 TELEGRAPH RD STE D, MONTEBELLO, CA 90640-6531

(323) 887-0777 

NIVIE TECHNOLOGY CORPORATION
140 58TH ST STE 3M, BROOKLYN, NY 11220-2539

(718) 567-0300 

MODERN TV/VCR & ELECTRONIC SERVICE
5621 ODANA RD STE A, MADISON, WI 53719-1225

(608) 222-6350