A new approach to community engagement in smart cities

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A new approach to community engagement in smart cities

5 minutes

Some 6,035 feet above sea level, and nestled into Pike National Forest, Colorado Springs wows visitors with its natural beauty. Ranked one of America’s best places to live, the city is now looking towards technology to further improve residents’ quality of life.

Just an hour drive from Denver, Colorado Springs hosts the country’s flagship Olympic training centers and is building the nation’s only U.S. Olympic Museum. It is also embarking on a smart city endeavor called SmartCOS to positively impact the community and drive economic development, focusing on projects in energy, mobility, city services and smart buildings.  
 

Which technologies would benefit citizens most?

When the municipality of Colorado Springs began investigating smart technologies to improve city services and reach community goals, a challenge arose: how to determine which opportunities would benefit citizens most? City officials turned to Panasonic, a leader in smart city initiatives, for help narrowing the tech focus.

It all started with a visit to Panasonic’s CityNOW hub at Peña Station NEXT in sister city Denver. There, Panasonic is overseeing deployment of a range of technologies from a micro-grid and solar canopy to smart streetlights and parking, ultra-fast community Wi-Fi and a Connected Vehicle ecosystem. This 382-acre hub serves as a living lab for emerging technology, and an optimized business model in which cities, utilities, developers and transportation entities come together to share in the planning and resources for smart city projects.
 

If there is one thing that can predict a smart city’s success, it is a strong public-private partnership.

If there is one thing that can predict a smart city’s success, it is a strong public-private partnership. At Peña Station NEXT, businesses, energy and city service providers, landholders and government established a process to vet vendors and greenlight projects. CityNOW played a lead role as the Smart and Sustainable general contractor and systems integrator, employing its stakeholder alignment platform. Now Panasonic and Colorado Springs are partnering to implement a similar process, with an expanded focus on community involvement. Here are three clear benefits of a public-private collaboration such as ours.

Project optimization

Colorado Springs has a head start in that its utility company is municipally owned – and heavily engaged in smart city efforts. In fact, Colorado Springs Utilities was already exploring advanced metering infrastructure before we began developing the city’s SmartCOS Implementation Strategy.

Now there are conversations between the city, the utility and the community on how to future proof an advanced metering system, and this input is being injected into the utility’s requirements as it pursues proposals. This is just one example of the opportunities that collaboration creates. 

A clearer path to execution

The mayor’s office invited early involvement in a joint task force from different private institutions, the military (the city is home to four installations; Fort Carson, Peterson Air Force Base, the Air Force Academy and Schreiver Air Force Base), and other key community members, garnering input on which ideas would most benefit Colorado Springs. Having decision makers in the same room was priceless. This joint task force identified shared goals such as resiliency, energy and connectivity. The task force also came up with a path forward.

The largest hurdle to smart city progress is not technology, but bringing together large, complex organizations and finding ways to gain agreement on mutual priorities, and ways to achieve them. It’s like a seven-legged race: we are all equally tied at the hip and we only make progress together. 

Increased ownership and accountability

Community engagement is crucial to the SmartCOS process. City officials have initiated open discussions with the community – both publicly at scheduled events, and online via a tool called SpeakUp! on the city’s website. This live link enables citizens to provide feedback on what they would like to see in the areas of transportation and mobility, energy and utilities, buildings, sustainability and city services.

This ongoing dialogue has been invaluable, creating a sense of excitement and ownership in the community. Rather than getting distracted by ‘bright and shiny new technologies,’ this robust process keeps us focused on projects that will add value to the lives of residents. 

Authors
Mayor John Suthers and Jarrett Wendt
John Suthers is Mayor of Colorado Springs, CO. Jarrett Wendt is Executive Vice President for Strategic Initiatives at Panasonic Enterprise Solutions Company.

Five tech terms driving Intelligent Transportation

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Five tech terms driving Intelligent Transportation

5 minutes

The next generation of cars set to roll off the assembly line is compelling proof that technology is evolving at a rapid rate. Blink and connected vehicle features like onboard Alexa, pedestrian detection, and adaptive cruise control will all come standard – merely scratching the surface of what’s in the works.

As futurist Ray Kurweil aptly predicted, the next era of transportation progress isn’t a century away, or even decades down the road. 

In fact, it will be here this month.
 

C-V2X makes its real-world debut

We’ve been working with partners like the Colorado Department of Transportation (CDOT) to take the idea of a connected vehicle ecosystem out of the lab and into the real world, focused on delivering a production-grade deployment to Colorado roadways. As was recently announced, Panasonic, Qualcomm Technologies, and Ford Motor Company have joined forces to debut Cellular Vehicle-to-Everything (C-V2X) direct communication technologies in Colorado – the first real-world deployment of its kind in this country. 

What is the goal of the connected highway system we’re building? To improve roadway safety, lower fuel consumption and reduce congestion. Panasonic’s connected vehicle data platform will collect and disseminate real-time V2X data to provide roadway operators with improved situational awareness and a new ability to share safety critical information directly with vehicles.

This collaboration with CDOT, enabled by the Panasonic, Qualcomm Technologies, and Ford Motor Company partnership, is an exciting step towards early commercialization of C-V2X in a real-world setting at scale, setting the stage for the technology to achieve commercial readiness. 

C-V2X directly connects vehicles to each other, infrastructure and people, transforming the transportation experience and paving the road to tomorrow’s autonomous vehicles. C-V2X provides an alternate radio technology to the WiFi-based radio technology known as Dedicated Short-Range Radio Communications (DSRC). C-V2X direct communications is designed to work in ITS spectrum, and its reduced time to deployment is afforded by a radio swap-out, reusing many years of V2X applications research, development and pilot deployment investment. It can benefit from established security and transport layers and application protocols defined by the automotive standards communities. It enables direct communications independent of cellular network coverage or network operator involvement. C-V2X is a modern radio technology that has evolved from mobile LTE Direct technology and optimized for automotive applications. Momentum continues to build around C-V2X because of its superior performance, and 5G compatibility.

The ABC's of C-V2X

Here are four more tech acronyms related to C-V2X that will soon enter the mainstream vernacular as the Intelligent Roadway System rapidly advances. 

1. PC5: AKA sidelink for V2V, V2I and V2P
PC5 may sound like the latest video game console to top your kid’s Christmas list, but this short range direct communication interface is the secret sauce that sets C-V2X apart. Unlike DSRC, which employs technology derived from what’s in the Wi-Fi router in your home, PC5 is designed to benefit from advances in LTE technology to offer increased communication range (~2X), better non-line-of-sight (NLOS) performance, enhanced reliability, higher capacity, and better congestion control in denser environments. PC5 gives the capability to our transportation system to maintain the connectivity that moving vehicles require – and which is needed for safety-critical communication. 

C-V2X has the capability of network communications in addition to direct communications, giving roadway operators state-of-the-art ability to deliver safety and mobility applications and services, in a manner that is cost-efficient.

2. V2N – Vehicle to Network
Not all in-vehicle communication is urgent – sometimes drivers just want to know which route will speed up their morning commute. Vehicle-to-network (V2N) systems connect vehicles to the cellular infrastructure and the cloud so drivers can enjoy connected tech like traffic updates and travel notifications. By leveraging existing cellular networks and mobile ecosystem support, C-V2X offers new business models and economic benefits, which is likely to expedite the deployment of C-V2X-equipped vehicles.

3. 5G – Fifth generation wireless
If you’ve got a device with internet access, you’ve probably heard of 5G, but not necessarily how it’s going to revolutionize driving as we know it. In the very near future, 5G will be the backbone of how we all communicate with each other and our “things,” and this can include safety in between vehicles. C-V2X today provides an evolutionary step towards the use of 5G tomorrow. The benefits of this evolution will include an agnostic, backwards compatible platform that ensures road operators and OEM’s can cost effectively take advantage of new advances in 5G wireless communications. 

4. FOTA – Firmware over-the-air
Cars that can talk to each other understandably raise concerns about cybersecurity. One of the key ways to prevent attacks is to update software regularly, and that’s where Firmware Over-the-Air (FOTA) works its magic. Already an established cloud technology for mobile phones, its application to the automotive world helps to tackle the rapid evolution of connected car systems. FOTA can update a car’s software anywhere – at the showroom, in the garage, on the road. As our vehicles become more computer than machine, FOTA is one of the critical mechanisms for maintaining an up-to-date, secure system more effectively.

 

Authors
Jarrett Wendt - Executive Vice President, Panasonic North America
Nakul Duggal - Vice President of Product Management, Qualcomm Technologies

The eyes have it: biometrics in travel

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The eyes have it: biometrics in travel

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Imagine a world of air travel, where the only things you need to board a plane are your luggage and yourself. No more worries about forgotten tickets or passports. If trends continue, it’s easy to see how in airports and air travel, biometric technology, such as fingerprint scanning, facial recognition, or even microchips inserted under the skin, could be used to speed the journey.  
It may happen sooner than you think, as travelers begin to expect what they already use in other industries.

With customer experience and convenience serving as major drivers for the adoption of biometrics, market research firm Goode Intelligence predicts that biometrics will be employed by 1.9 billion banking customers over the next two and a half years. If the 2018 Consumer Electronics Show is anything to go by, we’ll soon be relying on biometrics to access our cars too. Swedish rail company SJ is already using microchips as a form of identification for their transit passengers. 

Jowan Österlund is the founder of Biohax Intl., which carries out the implants for SJ. He looks at it as a way for companies to save both time and physical resources. “This is not just about moving a little bit faster in the line. In the long run, we need to think about how we can optimize our interactions with our digital environment,” he says.

Biometrics Body

Biometrics may be really taking off, but the technology isn’t new. Alastair Partington, founder and Co-CEO of biometrics and identity-technology company Tascent, says airports were the early adopters. More recently airlines have picked up the mantle. “Airports and airlines have begun to jointly innovate with offerings such as biometric bag-drop and biometric boarding, increasingly connecting the passenger journey by offering an integrated experience across multiple touchpoints,” Partington explains.

As with any major technological innovation, biometric technology has its own barriers to adoption, certainly on a widespread scale. Luckily, passengers being hesitant to accept this technology does not seem to be one of them. According to IATA’s 2017 Global Passenger Survey, 64 percent of respondents chose biometric identification as their preferred traveling token over paper documents or their mobile phones.  Learn more about biometric technology and the future travel experience.