FirstNet® Firmware

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Get the latest FirstNet® firmware for your TOUGHBOOK® device. 


TOUGHBOOK Rugged Devices with EM7455

Register for Firmware for TOUGHBOOK Rugged Laptops and Tablets with Sierra Wireless EM7455*

To activate FirstNet on TOUGHBOOK devices with the Sierra Wireless AirPrime® EM7455 module, please complete the registration form below. A Panasonic representative will then respond within 1 business day with firmware instructions on how to download and activate your firmware. Your FirstNet SIM card will be shipped to you and a Panasonic representative will contact you to schedule your FirstNet activation and SIM shipment. 

Please note:

  • TOUGHBOOK devices with both EM7455 and EM7511 modules accept FirstNet (black) SIM cards. 
  • Devices with EM7355 and MC7355 modules can only accept AT&T commercial (orange) SIM cards with the FirstNet rate plan.

At a Glance: How to Register & Activate

Registration instructions for the latest FirstNet Firmware and Device Activation (EM7455 modules only)

FirstNet Firmware Instructions

Register Here First

Please register your mobile device to request the latest firmware update. A Panasonic representative will send you download and activation instructions.

*Supported TOUGHBOOK Devices with EM7455



TOUGHBOOK Rugged Devices with EM7511

Firmware for TOUGHBOOK Rugged Laptops with Sierra Wireless EM7511 - Ready for FirstNet

Download and install the FirstNet Firmware for TOUGHBOOK devices with the Sierra Wireless EM7511 module to allow the use of the black FirstNet SIM - no registration needed. Please note that Verizon supports this firmware. Follow the procedure shown below for installing and connecting to FirstNet, which is the same as it is for any other carrier. Questions? Call (888-245-6344, option #2), Email or Chat with our support team.



*Supported TOUGHBOOK Devices with EM 7511

TOUGHBOOK CF-33 (CF-33 EM7511)

TOUGHBOOK CF-54 (CF-54 EM7511)

How to Install FirstNet Firmware

Installation instructions for for TOUGHBOOK devices with EM7511
  1. Download and install the package by executing pinstall.bat.
  2. Once installed, shut down the device.
  3. Insert the FirstNet SIM, and then power the device on.
  4. Once booted into the operating system, the firmware will automatically install as the FirstNet SIM is detected. You will see a bubble pop up in the System Tray indicating the firmware is being updated. Once the firmware has been installed, you will be able to connect to FirstNet.

Note: MC/EM7355 models can only accept AT&T commercial (orange) SIM with FirstNet rate.