Special Ops for TOUGHBOOK® Installations
Ensure that your TOUGHBOOK® computers and tablets arrive ready to work. We design a deployment support package that is tailor-made for your environment. It begins with rigorous stress-testing systems for 48 hours straight, loading your software image onto systems and integrating third-party accessories, tagging assets, and producing deployment reports with data that you can feed into your asset management system. With our deployment services, you get far more than a fleet of computers. You get customized systems that are fully integrated into your organization – the moment they land in your team’s hands.
Our deployment services include:
Panasonic Premier Deployment Service Package
Available in 3, 4 & 5 year increments, this package provides a single point of accountability from initial deployment through the entire lifecycle of the project. You’ll receive a full service expert installation, including our ultra-rigorous 48-hour stress testing period, initial disk imaging, asset tag installation, deployment reports and ground shipping to multiple locations. But we don’t stop with deployment. For the life of the warranty, you’ll also receive reimaging after repair and continual online service reporting.
Panasonic Bronze Deployment Service Package
A cost-effective alternative for customers who wish to fulfill all follow-up services in-house, this package gets your team off to the right start with an initial deployment including: ultra-rigorous 48-hour stress testing, initial disk imaging, asset tag installation, a deployment report and ground shipping to one location within the United States.
Service Packages Include:
|Load Customer/Custom Image||Included||Included|
|All Inclusive Deployment Report||Included||Included|
|Image Validation Test + Charges - ship to/from||Included||Included|
|Service Updates + Engineering Changes||Included||Included|
|Install Logo Badge (Logo Badge not included)||Included||Included|
|Asset Tag+ Install (Custom Tags - min 500)||Included||Included|
|FedEx Shipping Included||Included||Included|
|Under (20) Ship||Included||Included|
|Custom Labels Added to Outside Box||Included||Included|
|Insert Customer Documents||Included||Included|
|Custom BIOS/CMOS Settings||Included||Included|
|2 Months Storage/Insured||Included||Included|
|Post Image Configuration (5 min/unit max)||Included|
|Pack Carton for Small Quantity Shipments||Included|
|48 Hour burn in||Included|
|Multiple Ship Locations||Included|
|Multiple Ship Dates||Included|
|Disk Image Management (3, 4, or 5 Years)||Included|
Services can be purchased as a package (such as Premier or Bronze packages) or a la carte.