Senior living communities have a responsibility to protect and care for their residents. For facility operators, this means setting up effective systems and advertising those safety measures to prospective clients. Having a nurse call system is a strong selling point because seniors need to feel secure and their families need to know their loved ones are going to be well cared for.

The DCC Nurse Call System, exclusively from Panasonic, does a lot more than just carry alarm signals to the nursing station. It is a fully integrated communications and alarm management system with wireless resident location technology that enables caregivers to respond faster when seniors push their emergency call button. The system features automatic call escalation, ensuring that seniors receive prompt attention from a caregiver, and call logging, so that response times can be analyzed.

Knowing that every call will get through to a member of the care team is of great comfort to residents, while the DCC Nurse Call System’s built-in accountability features give peace of mind to their families.

The DCC Nurse Call System is designed to make senior living facilities run more smoothly and efficiently. Routing of calls is fully customizable to match the care team’s response procedure so calls always go to the right caregiver, arriving as either a text or email, according to preferences. Caregivers can easily communicate amongst themselves using portable handsets or mobile devices, as well as remotely check in with residents by calling a two-way communication station in their room. When seniors call for help from outside their room, caregivers can quickly find and assist them using the locator built into each wearable pendant.

As a result of resident location technology and improved internal communication, the care team is able to coordinate their actions and respond to each call in a more deliberate manner, which lowers stress levels and produces better outcomes for the residents. An added benefit is that skilled staff members can be more selectively assigned to tasks for which they’re best suited, helping to further increase job satisfaction. When staff members feel less pressured at work, they’re more inclined to provide friendly, personable support and build trusting relationships with the seniors under their care. All of this translates into a healthier work environment for staff and better quality of life for seniors.
 

TivitiCare is a wearable, smart monitoring solution for active seniors. Using smartwatch technology, it can monitor vitals, detect falls, send out alarms, locate the wearer, provide helpful reminders, and facilitate regular check-ins with a caregiver.

As an added safety feature, TivitiCare continuously monitors the battery charge and location of each smartwatch, as well as its position—on hand, off hand, charging, within Wi-Fi range, out of Wi-Fi range, etc.—allowing the system to generate intelligent alerts for caregivers.

Since our software pushes TivitiCare data to a secure cloud or on-premise server, family members and caregivers have 24/7 online access. The TivitiCare smart app for families and web portal for caregivers both feature dashboard insights into seniors’ health and behaviour, plus a scheduler for events, appointments and medication reminders. The web portal also provides each caregiver with a complete list of their residents.

Senior living communities may use TivitiCare as a standalone smart monitoring solution or in conjunction with the DCC Nurse Call System.