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Technical Support - Quick Service Restaurants

24/7/365 Telephone and Remote Helpdesk Support

Panasonic provides coverage 24 hours a day, 7 days a week - including all major holidays - for all of your POS, Security and Drive-thru support requirements.

Dedicated Customer Service
Maintaining an in-house team of highly trained technicians, fluent in both English and French, we ensure your calls are handled quickly and accurately. Using our custom built suite of in-house tools and diagnostics we get it right the first time, every time.

Sometimes the issue at hand cannot be resolved via a simple phone call to our helpdesk.  For those times, let our team of highly trained technicians and project managers assist you with both your preventative and reactive maintenance.  We'll have you back up and running in no time.

Preventive Maintenance
Over and above the support levels mentioned above, we also provide a comprehensive preventative maintenance program. This includes a complete recondition of your POS or security system.


Contact Information

Helpdesk Support: 1-800-463-7655
Sales & Billing: 1-800-657-9436
Email: [email protected]

Client Support Portal Remote Support (Windows)


Please use the address below for repairs and returns, or other necessary communication. If you are shipping items in for repair, please attach your restaurant / business name to the item being repaired inside the box.

Panasonic Canada ISD
342 Townline Road, Unit 120
Niagara-on-the-Lale, Ontario, Canada. 
L0S 1J0