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Broadcast, Cinema & Pro Video Service Center


In response to concerns and risks related to COVID-19, Panasonic puts the health and safety of our customers and employees as a top priority. Therefore, until further notice, we are limiting number of outside visitors to our service facility. Please consider shipping your equipment for the repair instead of dropping it off. Your understanding and cooperation is greatly appreciated.


For all products being sent to a Panasonic Repair Depot, please call the following number prior to shipping the product to obtain a Return Merchandise Authorization (RMA) for the product:

1-855-772-8324 option 2

or use the RMA Request link below

Panasonic Pro Video Service Center
Two Riverfront Plaza, 5th Floor   
Newark, NJ 07102    
(201) 348-7975
Drop-in Hours: 9am - 4pm