Global communication that’s smooth sailing
In remote environments, crewmembers need a consistent connection to the people and information that matter most.
ITC Crew LIVE is a comprehensive crew welfare solution leveraging the world’s leading in-flight entertainment technology to provide a new level of connectivity for remote users. With fully managed, 24 x 7 wireless access to internet, video and e-learning, crews can maintain vital and meaningful connections to the outside world, wherever they are.
For operations in remote and harsh environments, communications systems must perform with maximum reliability.
Network uptime is critical to maintaining real-time situational awareness for safety as well as productivity. That’s why all ITC Global solutions are engineered with built-in redundancy, out-of-band management systems and options for on-board spare equipment and back-up to a secondary satellite connection. Our engineers will work with you to determine the optimal design to fit your specific mission and location.
Providing premier customer service starts with having the right technical infrastructure. Our network, designed and purpose-built by Panasonic, sets new performance standards with near 100% uptime, up to 10Mbps of throughput and coverage spanning 98% of the world’s most trafficked maritime routes. We work closely with our teleport partners to ensure maximum network uptime and responsiveness. This requires acute attention to system design for redundancy, diversity and resiliency.
ITC Global has field technicians in over 40 countries. Our field force includes more than 150 highly trained and experienced technicians who can be dispatched within 24 hours to virtually any point in the world. You can rest assured that your satellite communications solution will receive prompt service and support, no matter how remote the location.