SMART ANSWERS THAT OPTIMIZE RESPONSIVENESS AND SERVICE
To be competitive, field services must put the customer first without sacrificing efficiency and productivity. Panasonic mobile solutions, which combine TOUGHBOOK® hardware with software and services, give technicians the tools to boost performance and customer satisfaction.
Modernize Field Services
Customers want to be at the center of your world. For that to happen, field service operations must modernize by upgrading to technology that helps deliver service more proactively and with greater visibility into performance.
Failure to resolve issues on the first visit is a top customer complaint. To keep service calls efficient and customers satisfied, field techs need visibility into work orders, parts inventory, technical manuals and account information.
Paper-based processes are inefficient. With real-time routing, scheduling and data collection solutions, employees can work smarter, faster and more accurately to keep pace with growing customer demands.
This Windows 10 Pro 7” tablet comes with an HD daylight-readable, gloved multi-touch display. Options: thermal camera for inspections and to help identify equipment problems, and an 18-hour easy-swap battery.
This Windows laptop offers exceptional flexibility with user-removable expansion areas for optical drives, authentication readers and more. Up to 40-hour battery life. Collaborate online in noisy environments with four microphones and powerful 92 decibel speakers.