Faster, more accurate ways to make claims a reality
Every day you’re faced with moments when critical choices must be made. To help you perform at your best, Panasonic TOUGHBOOK® hardware, software and services provide the information you need to complete claims on the spot and give claim holders peace of mind.
OPTIMIZE RESPONSIVENESS, SERVICE AND PERFORMANCE
To be competitive, field services must put the customer first without sacrificing efficiency and productivity. Panasonic mobile solutions, which combine TOUGHBOOK® hardware with software and services, give technicians the tools to boost performance and customer satisfaction.
Modernize Field Services
Customers want to be at the center of your world. For that to happen, field service operations must modernize by upgrading to technology that helps deliver service more proactively and with greater visibility into performance.
Increase First-Time Fixes
Failure to resolve issues on the first visit is a top customer complaint. To keep service calls efficient and customers satisfied, field techs need visibility into work orders, parts inventory, technical manuals and account information.
Boost Productivity
Paper-based processes are inefficient. With real-time visibility, scheduling and data collection solutions, employees can work smarter, faster and more accurately to keep pace with growing demands from a mobile office.
THE LATEST IN FIELD SERVICES
Rugged or Consumer-Grade Device?
Buyer’s Guide Checklist
Professional Services to Support
ANSWERS FOR FIELD SERVICES
TOUGHBOOK 40
The 14” fully rugged laptop offers unrivaled flexibility in even the most demanding and unpredictable environments with its class-leading eight modular areas, including its innovative expansion packs (xPAKs).
TOUGHBOOK 55
This Windows® laptop offers exceptional flexibility with user-removable expansion areas for optical drives, authentication readers and more. Up to 40-hour battery life. Ideal for field work with optional FirstNet Band 14 for emergency response.
TOUGHBOOK G2
A groundbreaking device with a 2-in-1 design and three expansion areas that offer 36 different configurations. Features a 10.1” Windows tablet, biometric user authentication, an 18.5-hour battery and backwards compatibility with most docks.