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Field Services

Faster, more accurate ways to make claims a reality

Every day you’re faced with moments when critical choices must be made. To help you perform at your best, Panasonic TOUGHBOOK® hardware, software and services provide the information you need to complete claims on the spot and give claim holders peace of mind.


To be competitive, field services must put the customer first without sacrificing efficiency and productivity. Panasonic Connect mobile solutions, which combine TOUGHBOOK® hardware with software and services, give technicians the tools to boost performance and customer satisfaction.

icon modernize field services

Customers want to be at the center of your world. For that to happen, field service operations must modernize by upgrading to technology that helps deliver service more proactively and with greater visibility into performance.

Learn More. Modernize Field Services
icon increase first time fixes

Failure to resolve issues on the first visit is a top customer complaint. To keep service calls efficient and customers satisfied, field techs need visibility into work orders, parts inventory, technical manuals and account information.

Learn More. Increase First-time Fixes
icon boost productivity

Paper-based processes are inefficient. With real-time routing, scheduling and data collection solutions, employees can work smarter, faster and more accurately to keep pace with growing customer demands.

Learn More. Boost Productivity


Download the Infographic. Customers Speak Out About What They Need In A Rugged Mobile Device
How field service workers are using toughbook 55

Read the Case Study. How Field Service Workers Are Using the TOUGHBOOK 55


Toughbook 40

The 14” fully-rugged laptop offers unrivaled flexibility in even the most demanding and unpredictable environments with its class leading eight modular areas including its innovative modular expansion packs (xPAK’s).

View Details. TOUGHBOOK 40 Configure
toughbook 33 2-in-1 laptop

The first fully rugged 2-in-1 features a 3:2-aspect detachable screen that improves the display of programs like computer-aided dispatch (CAD); can be viewed in rain, sunlight or at night; and responds to glove-touch. Option: FirstNet Ready™ EM7511 Band 14 mobile broadband.

View Details. TOUGHBOOK 33 Configure
Panasonic TOUGHBOOK G2 Hero

A groundbreaking modular device with a 2-in-1 design and three expansion areas that offer 36 different configurations. Features a 10.1” Windows® tablet, biometric user authentication, an 18.5-hour battery and backwards compatibility with most docks.

View Details. TOUGHBOOK G2 Configure

Rugged Mobility for Business

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