Sorry, you need to enable JavaScript to visit this website.
Field Services

Faster, more accurate ways to make claims a reality

Every day you’re faced with moments when critical choices must be made. To help you perform at your best, Panasonic TOUGHBOOK® hardware, software and services provide the information you need to complete claims on the spot and give claim holders peace of mind.


To be competitive, field services must put the customer first without sacrificing efficiency and productivity. Panasonic mobile solutions, which combine TOUGHBOOK® hardware with software and services, give technicians the tools to boost performance and customer satisfaction.


Customers want to be at the center of your world. For that to happen, field service operations must modernize by upgrading to technology that helps deliver service more proactively and with greater visibility into performance.

icon increase first time fixes

Failure to resolve issues on the first visit is a top customer complaint. To keep service calls efficient and customers satisfied, field techs need visibility into work orders, parts inventory, technical manuals and account information.

icon boost productivity

Paper-based processes are inefficient. With real-time visibility, scheduling and data collection solutions, employees can work smarter, faster and more accurately to keep pace with growing demands from a mobile office.



The 14” fully rugged TOUGHBOOK laptop offers unrivaled flexibility with its class-leading eight modular areas to help futureproof the equipment and extending refresh cycles.
TOUGHBOOK 55 Hero Front Windows 11
The 14" semi-rugged TOUGHBOOK laptop offers exceptional flexibility with user-removable expansion areas for optical drives, authentication readers and more.
TOUGHBOOK 33 Front Hero Keyboard
The 12” fully rugged TOUGHBOOK 2-in-1 design can be used as a tablet for data collection and then easily convert it to a laptop for reporting.
TOUGHBOOK G2 Front Hero Windows 11
The 10.1” fully rugged TOUGHBOOK has a 2-in-1 design and three expansion areas that offer 36 different configurations.

Rugged Mobility for Business

Explore and get all the latest articles, trend reports and events for Mobility. Sign up to receive weekly emails that round up the latest posts and send them straight to your inbox!