LAST UPDATED – 3/15/2021
For more information relating to the Cosmos Healthy Home System, please visit https://na.panasonic.com/us/cosmos-healthy-home-system.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, make a purchase, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect from your use of the Services include your name, username, email address, security preferences, product location pictures, and any other information you choose to provide. Additionally, when you log in to the Services, the Services will recognize you and collect information that you submit through the use of authentication tokens tied to user accounts created on or through an integrated third-party user database.
Information About Your Use of the Services
We collect information about your use of the Services as necessary to provide the Services to you and when you communicate with us. Such information includes air quality metrics from sensors in your home, use patterns, your location, and the identity of your devices.
Automatically Collected Information
When you access or use our Services or transact business with us, we automatically collect information about you, including:
Information We Collect from Other Sources
We may obtain information from other sources and combine that with information we collect directly from you. For example, we may collect information about you from third parties, including but not limited to mailing list providers and publicly available sources.
We use the information we collect to deliver the Services and customize your experience with us and to administer your account. We may also use the information we collect to:
The Services mobile application may also include links to applications from third-parties that also support or are compatible with the Cosmos Healthy Home System. Those mobile applications and third-parties are not affiliated with Panasonic and Panasonic does not control your use or the operation of such mobile applications.
Panasonic allows certain companies to place tracking technologies like cookies and pixels on our sites, which allow those companies to receive information about your activity that is associated with your browser or device. The companies may use that data to serve you more relevant ads on our sites or others. Under some state laws, sharing data for online advertising like this may be considered a “sale” of information. Except for this kind of sharing, Panasonic does not sell any of your information.
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We may retain records related to:
Panasonic Corporation of North America is based in the United States of America (“U.S.”) and we process and store information in the U.S. The Services are intended for users in the U.S. and its territories and possessions, but if you use the Services from any country outside the U.S., the various communications will necessarily result in the transfer of information across international boundaries, and by use the Services, you consent to these transfers as required or permitted by applicable law. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.
You may access, amend, update, or correct your information at any time by logging into your account or emailing us at email@example.com. You may also call us at (855) 772-2891. In some circumstances, you may have the right to object to Panasonic’s use of your information. If you wish to delete or deactivate your account, please email us at firstname.lastname@example.org or call us at (855) 772-2891, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
You must be at least 18 years of age to use our Services. Panasonic does not knowingly collect or maintain any personal information from children under the age of 13 and no part of our website is designed with the purpose of attracting such children.
If any feature of the application requires you to transmit your location to us, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile application, or certain features thereof, may no longer function properly. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
The Cosmos mobile application uses “cookies” that may be sent to your device and which contain information allowing us to recognize when you are viewing the application and to keep track of your preferences. The cookies also automatically collect information about your activity on the mobile application, such as the pages that you visit, the links that you click, and the searches that you conduct.
If you prefer, you can choose to set your device or this mobile application to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from Panasonic by following the instructions in those emails or by emailing email@example.com. You may also call us at (855) 772-2891.If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at firstname.lastname@example.org. You may also call us at (855) 772-2891.