ConnectedSolutions FAQs

You will receive a check from your utility based on your contribution.

•  Your battery’s average performance will determine how much you are financially compensated, and that compensation will come at the end of summer and winter seasons.

•  You will be compensated for average kilowatts (kW) your battery contributes to the grid. The incentive rate per kW is $225.

•  You will receive a notification 24 hours before an event

•   You can expect during the July and August for a high demand event to occur most nights.

It can be expected that your EverVolt will be used up to 75 days a year for a few hours at a time. This will roughly translate to 60 days in the summer and 15 over the rest of the year.

• Eversource has committed to not call upon your battery system in the case of adverse weather conditions, such as severe storms, or other incidents that could disrupt the grid.

•   Scheduled events on which your battery contributes to the grid will also not take any power past the minimum reserve level of the battery (20%).

•   At any point you can decline to contribute to a demand response event, no penalty, but you thus will not be compensated for that event.

Your EverVolt system will require a steady internet connection in order to participate in demand response events in a timely manner.

• Yes you can, all you will need to do is contact your utility or installer.

• Energyhub can be contacted through [email protected]

• If you choose to opt out in the middle of a season no previous participation for the season will be compensated.

Yes those with only a battery storage system can be apart of ConnectedSolutions.

As long as you live within Massachusetts or Connecticut, have an EverVolt home battery system, and have an interconnection through Eversource you are eligible.

Once you have confirmed your eligibility you need to contact your installer to enroll your battery into the program.

You can take the first step by finding an authorized EverVolt installer near you here.

You can also find more information on Panasonic’s home battery storage systems here.

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If you have additional questions please contact your installer, utility, or [email protected]