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ConnectedSolutions FAQs

woman and thermostat

What Is the ConnectedSolutions Program?

During times of very high demand for electricity, think everyone using their A/C on a hot summer’s day, utilities must rely on non-environmentally friendly options to meet customer demand. Enrolling in ConnectedSolutions allows your utility to instead use some of your stored solar power in your EVERVOLT home battery system during peak demand events. This lowers pollution, increases grid stability, and financially compensates you.

So how do you enroll?

step one

Step 1

  • As long as you live within Massachusetts or Rhode Island, have an EVERVOLT home battery system successfully installed and commissioned, and have an interconnection through Eversource, National Grid, Rhode Island Energy or Cape Light Compact you should be eligible
  • Once you have confirmed your eligibility your utility requires an application to be submitted for enrollment
Step 2 logo

Step 2

  1. Site Name:
  2. System Model:
  3. Utility:
  • Once you contact the above email address, you will receive the terms & conditions document for review and signature along with the instructions to fill out the enrollment form on our web portal 
step 3

Step 3

  • Once you have successfully submitted the application all you have to do is wait for your system to be approved and be part of the program. 
  • You can review the status of your enrollment on the web portal- 

How will I receive my compensation for being a part of the program?

How much, and when, do I get paid?

When will the demand event occur and how often will my EVERVOLT be used?

What if I need my EVERVOLT’s power during extreme events?

Will I need internet access to participate?

Can I opt out after enrolling?

Can I participate if I have a battery storage system without solar?

Am I eligible?

How do I enroll?

I do not have an EVERVOLT Storage System, how can I acquire one to join the program?

What if I have additional questions?