A to Z Machine Company was preparing for facility expansion to support an increase in workloads within the company but the outdated phone system was no longer able to support its growth. The facility realized it would likely need a centralized multi-site communications server to help decrease service interruptions and improve workflow.
After installing the KX-NS1000 IP communications platform, employees were able to transfer calls seamlessly and utilize the mobile integration capabilities on the shop floor, ultimately saving time and money.
Since the installation, the shop’s staff has seen an increase in productivity, allowing them to respond to incoming calls and business opportunities in a more efficient manner. The upgrade also proved to be successful in cutting costs, eliminating idle time and improving communication on the shop floors leading to an overall more effective business environment.