In this survey field service executives reveal how mobile technology can increase customer satisfaction and improve service operations. Get insight on how you can plan your own mobile technology deployments, and which solutions can help improve productivity while anticipating customer needs, gaining better visibility, and equipping your techs for an increasingly demanding and competitive market.
Handhelds offer two unique advantage for field service applications, portability and multi-function applications. A recent survey found that 35% of respondents plan to deploy handhelds to access critical job and customer information during their next technology refresh.