Pro Protection Premium Service & Support with Accident Coverage New
AV-SVCEXTWAR5Y Starting at $275 MSRP
Product details
Upgrade your Panasonic product experience with Panasonic Pro Protection Premium. You'll get 5 years of enhanced warranty support and accidental damage coverage.
Key features
- 5 Total Years of Premium Product Support
- Accidental Damage Coverage
- Express Repair Service with 2 Day Repair Turnaround
- Free Next Day Mail-In and Return Shipping
- 2 Sessions of Preventative Maintenance Included
Enhanced Service & Support
Most Panasonic Broadcast, Cinema & Professional Video Systems products come with a one-year limited warranty. To extend your coverage further, and to add a higher level of protection for your product, Panasonic offers extended support options available for purchase.
Panasonic professional video products are built to last. Our extended support coverage offers the professionals who use our products the peace of mind they deserve. With Panasonic’s team of technical experts, state of the art repair facilities and high-quality standards, you can expect a worry-free ownership experience. Simply schedule your service and send in or drop off your equipment to any one of our Panasonic factory service facilities. Panasonic provides a service level that goes beyond the industry standard, offering fast repair processing by factory certified technicians and use of 100% Panasonic OEM parts. With Panasonic’s extended support programs, any large and unplanned repair expenses can be avoided, and your potential downtime will be reduced to the absolute minimum.
Panasonic Pro Protection
What's included with the PRO AV Premium 5 Year Extended Warranty*:
- 5 Years of Total Coverage
- Accidental1 Damage Coverage
- USA Toll-Free Hotline Technical Support
- Product Repair Carry-In/Drop-Off
- Product Repair Mail-In
- 2 Day Repair Turnaround
- Firmware Update / Software Upgrade Alerts
- Firmware Update / Software Upgrade Support
- Exclusive Membership Welcome Kit
- 2 Sessions of Preventative Maintenance
- Express Repair Service
- Loaner Product Service Available
* PRO AV PREMIUM 5Yr Ext Warranty – Adds Bumper to Bumper Coverage with Limited Accidental Damage for Five Years, Two way Expedited / Next Day Shipping, Two Day Repair Turnaround Time (exclusive of shipping), Two Preventive Maintenance Sessions, one in year two and one in year four (carry/ship in). Limited Catastrophic Damage Coverage. CCD/MOS imagers have 3 years parts / 3 years labor coverage. Provides Loaner Service, where Panasonic will provide Loaner Replacement (shipped next day) if product cannot be repaired in two days(exclusive of shipping). Proof of Purchase not required. Premium Service must be purchased at time of product purchase. Premium Support plans are offered to the original purchaser only and are not transferable. Premium Support plans do not provide coverage for loss of data or images regardless of cause, or cost, or wages associated with loss. Premium Support plans must be purchased at time of associated product purchase. Premium Support plans do not cover normal wear and tear items (including cosmetic) which do not affect functionality (this could include cables, buttons, knobs, batteries, option boards) or wearable parts as determined by Panasonic. Premium Support plans will not cover products that have been improperly maintained and/or modified by anyone other than a Panasonic Authorized Service Provider. Panasonic Premium Support plan is only eligible on new, authorized models, sold strictly in the United States by Panasonic directly or through Panasonic authorized resellers to U.S. based customers. Panasonic Enhanced Service & Support coverage is not available outside of the USA. Panasonic reserves the right to change service and support pricing and terms at its own discretion without notice.
1 Additional required service will be charged at the standard parts plus labor rates per event. Accidental Damage coverage applies to damages which occur in normal use, with limited coverage for damage which occurs during or resulting from accidents, mishandling, misapplication, modification, misuse, abuse, neglect, shipment or that which is attributed to acts of God. Catastrophic damage is defined as fire, smoke, water or unintentional physical damage. Coverage limits vary based on the product SKU/Premium Support plan.
All product specifications, availability, and pricing are subject to change without notice. Images may be simulated for demonstration purposes.