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General

Q: How do I go about contacting someone for a demo?

Q: How do I go about purchasing Panasonic Assembly Tools?

Q: What makes Panasonics Hybrid Switch so much better?

Q: How can I obtain 3D drawings of the tools?

Q: Do your tools have theft prevention?

Mechanical Pulse Tools

Q: Can the operator change the tools settings on the Mechanical Pulse Tools?

Q: Can Chrome sockets be used with Mechanical Pulse Tools?

Q: Can ergo drive sockets be used on Mechanical Pulse Tools?

Q: How can I prevent extension wobble?

Q: Do Mechanical Pulse Tools have torque reaction?

Q: What is the torque range of the Mechanical Pulse Tools?

Q: The Mechanical Pulse Tools have a setting of L1/L2, what does it mean?

Q: Do the Mechanical Pulse Tools maintain torque as the battery voltage drops?

EYFGA Series Clutch Tools

Q: How Accurate are the EYFGA Series Precision Clutch Tools?

Q: Can the operator change the EYFGA series tool settings?

Q: Do the EYFGA Series Clutch Tools maintain torque as the battery voltage drops?

EYFGB Series Clutch Tools

Q: How Accurate are the EYFGB Series Precision Clutch Tools?

Q: Do I need a remote to setup the EYFGB series basic clutch tools?

Q: Why can’t I change the speed on my EYFGB Tools?

Q: Can the operator change the torque on the EYFGB series?

Q: Do the EYFGB Series Clutch Tools maintain torque as the battery voltage drops?

EYFR02 Single Tool Qualifier

Q: How can I obtain a copy of the EYFR02 Single Tool Qualifier owner's manual?

Q: What type of communication do the wireless tools use?

Q: Can the Single Qualifier be connected to a PLC?

Q: Does the single channel Qualifier offer networking/fieldbus communication?

Q: Can the single Qualifier count batch cycles?

Q: Is there software for the EYFR02 Single Tool Qualifier?

Q: Can I use a PC with software to view the data stream (collection) on the single qualifier?

Q: Can a wireless tool be enable/disabled? (when a tool is not required the tool is not enable to be used)

Q: How easy is it to learn a tool to a qualifier?

Q: What is the working range of the wireless tool and Qualifier?

EYFR03 Single Tool Qualifier

Q: How can I obtain a copy of the owner’s manual?

Q: Is a Quick Programming Guide available for the EYFR03 Qualifier?

Q: What type of communication do the wireless tools use?

Q: How many rundowns does the Qualifier store?

Q: Can you scan a vin/barcode and connect it to the data?

Q: What types of networking/fieldbus are available on the qualifier?

Q: Can you hook up a socket tray to the Qualifier?

Q: Is there software available for the EYFR03 Qualifiers?

Q: Where can I obtain a copy of the firmware for the EYFR03 Qualifier?

Q: Can a wireless tool be enable/disabled? (when a tool is not required the tool is not enable to be used)

Q: How easy is it to learn a tool to a qualifier?

Q: What is the working range of the wireless tool and Qualifier?

Batteries

Q: How many times can a battery be charged?

Q: How many fasteners can be installed per charge?

Q: What happens if I leave battery on the charger?

Chargers

Q: Can the charger charge all of the batteries or do I need a different charger for each battery?

Remote Control

Q: What do the buttons mean on the remote control?

Q: Are there different remotes or can I use one to program any of the Panasonic programmable tools?

Q: What type of battery does the remote control use?

Service

Q: Where can I send my tools to be serviced?

Q: What is the warranty on the tool?

Q: What is the warranty on the battery?