Providing clear and open communication with customers is critical in today’s business environment. With increased expectations for immediate communication, it’s no surprise that businesses are looking for communication alternatives that can decrease costs while providing a high-quality service.
Voice over Internet Protocol, commonly referred to as VoIP, has opened the door for a low-cost communication solution, without compromising on call quality. VoIP is an advanced technology that delivers voice communications through the Internet, allowing businesses to utilize their existing Internet infrastructure to communicate via computer, an IP phone, or a SIP phone. This means that instead of purchasing costly traditional phone lines, organizations can use phones that transmit and receive audio over the internet, without employees or customers noticing a difference. This process results in increased portability, ﬂexibility and cost reduction, while ensuring that businesses are able to remain productive at the same time.
Panasonic provides secure VoIP communication services that allow your business to increase productivity, lower communications costs, and enhance your interactions with customers. Panasonic delivers the broadest selection of business communications solutions in the industry to bring employees and customers closer together.
VoIP and SIP both refer to internet telephony, but are technically different. Voice over IP allows you to make and receive calls over the internet, whereas SIP (Session Initiation Protocol) is a protocol that is used to establish, modify and terminate sessions such as VoIP calls. SIP can carry all forms of media, as opposed to VoIP which can only transmit voice messages.
Your VoIP system could be connected:
There are many unified communications solutions available on the market today, but it is important for your organization to understand the critical business needs you’re looking to solve before selecting a solution.