Smart Lockers
The next generation of off-premise ordering is here
Today's on-the-go consumers want convenient dining options that fit seamlessly into their busy lives. With smart locker technology from Panasonic, you can provide guests with an easy and secure option to retrieve take-out orders at peak freshness.
Take-out orders are on the rise, and with this influx of take-out orders comes a whole host of challenges for restaurants and food-service providers: congestion at the counter, long lines at the drive-thru, order theft and more.
Panasonic's easy-to-use smart food lockers enable a secure, efficient and contactless pick-up experience for customers and delivery drivers alike. With smart lockers, you can streamline your take-out operations to save time, increase order accuracy and reduce labor costs while providing the on-demand convenience that your customers have come to expect.
Features & benefits
A streamlined solution for any space
No one wants to deal with bottlenecks and long wait times - especially when they're hungry! With smart lockers, you can create a dedicated space for take-out orders that cuts down counter congestion, reduces drive-offs, and frees up staff by eliminating interactions with take-out customers and delivery drivers.
Temperature controlled for safety and freshness
Customers expect their orders to be at peak freshness – no matter when they come to collect. Panasonic's insulated smart lockers can be individually configured to store food at temperatures as hot as 100 degrees and as cold as 28 degrees, ensuring satisfied customers and safe, delicious food.
No more wrong orders
Traditional take-out leaves lots of room for human error – when customers or staff must sort through dozens of seemingly identical bags, it's easy to grab the wrong order by accident. Smart lockers eliminate this problem by ensuring that orders are immediately placed in a secure locker that only the customer can unlock.
An integrated or stand-alone solution
Our smart locker hardware can integrate with your native ordering system, as well as popular third-party delivery apps, for a seamless take-out experience. Not using an online ordering system? No problem! Our smart lockers work as a stand-alone fulfillment system as well, allowing you to be up and running in no time.
Worry-free service and maintenance
Our smart locker solution comes with comprehensive service, including a 24/7 helpdesk, remote software support and next-business-day on-site support. Our service package ensures that any critical issue – hardware, software, maintenance and more – is addressed promptly and at no additional charge.
Who we serve
Fast casual restaurants
Quick-service restaurants (QSR)
Dine-in Restaurants
Colleges and Universities
Office Buildings
Hospitals and Healthcare Facilities
Case Study: Brooklyn Dumpling Shop
Brooklyn Dumpling Shop is re-inventing a classic staple of Chinese cuisine with its wide selection of diner-inspired flavors, including pastrami, gyro and Philly cheesesteak. But the innovation extends beyond the unique and creative menu – this 24-hour dumpling shop is reviving the grab-and-go automat concept for a new generation with its "zero human interaction" experience.
The process is simple. First, the customer places an order online or via a self-service kiosk at the restaurant. Brooklyn Dumpling Shop receives the order and prepares it. When the order is ready, the customer receives a text to let them know it's time to pick up their food. The customer then retrieves their food from a secure, temperature-controlled locker that opens after scanning a barcode on his or her mobile device.
By integrating into Brooklyn Dumpling shop's POS system, Panasonic's food lockers are enabling a fast, secure and seamless take-out solution from start to finish – creating a "futuristic" experience that saves money and delights customers.
Additional Resources
