Product details

In business environments that require a phone call to be captured and recorded for future reference, Call Recording can be an essential medium for training, reducing conflicts and resolving potential liabilities. With this application you can search for a recording by extension, date and time, line number, caller ID information, calling name and many other fields. Recorded conversations are encrypted and stored in their original form to maintain integrity and can be emailed and saved in a .wav format for easy review.

Key features
  • Recording for trunks or extensions
  • Powerful encryption for legal compliance and security
  • Start/Stop recording capability for PCI/FSA compliance
  • Built-in archiving functionality and search/filter capabilities