Call Accounting

 

PYCCA

Product details

Gain insight and understanding about your organization's performance and customer experience with Call Accounting. Call Accounting logs incoming, outgoing and internal calls into a database, allowing you to create a variety of historical reports to give you the information you need to manage your business. Combined with other benefits like the 911 notification and the ability to prevent phone system misuse , increases employee productivity across the board.

Key features
  • Easy report setup by department, system, extension or incoming/outgoing number
  • Custom biling reports
  • Print, schedule, email and export reports
  • Connect up to 8 networked Communications Servers simultaneously