5 Year Warranty
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Panasonic has always built quality and reliability into our security and video surveillance products. We have been a leader in developing innovative technologies for more than 50 years. Panasonic’s 5 year no cost limited warranty provides assurances to our customers that they have chosen the right solution provider.
Limited Warranty Details
| Security Product | Coverage |
|---|---|
| Cameras | 5 year parts and labour |
| Control systems and switchers | 5 year parts and labour |
| Digital recorders | 5 year parts and labour |
| Video encoders and decoders | 5 year parts and labour |
| Security Product | Coverage Exceptions |
| Monitors | 2 year parts and labour |
| Pan & tilt mechanism, lens, motors, fans, slip rings | 1 year parts and labour |
| Housing and brackets | 1 year parts and labour |
| Hard disk drive unit | 1 year plus the balance (if any) of the original manufacturer's limited warranty |
| Panasonic software | 90 days - replacement only |
Service Inquiries
If a problem with your equipment develops during the warranty period contact your Panasonic dealer where you originally purchased the products.
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