5 Year Warranty
Panasonic has always built quality and reliability into our security and video surveillance products. We have been a leader in developing innovative technologies for more than 50 years. Panasonic’s 5 year no cost limited warranty provides assurances to our customers that they have chosen the right solution provider.
Limited Warranty Details
Security Product | Coverage |
---|---|
Cameras | 5 year parts and labour |
Control systems and switchers | 5 year parts and labour |
Digital recorders | 5 year parts and labour |
Video encoders and decoders | 5 year parts and labour |
Security Product | Coverage Exceptions |
Monitors | 2 year parts and labour |
Pan & tilt mechanism, lens, motors, fans, slip rings | 1 year parts and labour |
Housing and brackets | 1 year parts and labour |
Hard disk drive unit | 1 year plus the balance (if any) of the original manufacturer's limited warranty |
Panasonic software | 90 days - replacement only |
Service Inquiries
If a problem with your equipment develops during the warranty period contact your Panasonic dealer where you originally purchased the products.
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